The unexpected shutdown of pokies and electronic game tables at three of The Star casinos has shocked players. Performance issues from a recent software upgrade caused the glitch, leading to the complete closure of many machines. This incident significantly impacts New Zealand players who frequent these popular gaming destinations, and may now have to turn to online pokies NZ has on offer.
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Details of the Shutdown
The performance issues stemmed from a software upgrade intended to enhance the slot machines’ efficiency and security and render them cashless. Instead, the upgrade caused a malfunction, leading to the shutdown of all pokies at The Star Sydney, The Star Gold Coast, and Treasury Brisbane casinos.
The casinos powered down thousands of machines across these venues to prevent further complications. The ceasing of games’ operations began on Saturday, July 20th, and there’s no end in sight, with technicians working around the clock to diagnose and fix the problem. The extent of the issue has raised serious concerns among the casinos’ patrons and management. This does not happen very often at land based casinos in New Zealand, but when it does, it causes problems for all.
Impact on International Operations
The closure of so many games has greatly impacted international operations, particularly affecting New Zealand players who frequently visit The Star Casinos. Many Kiwi visitors, who often plan trips around gaming experiences at these venues, faced unexpected disruptions. The casinos cancelled scheduled gaming events and left players without access to their favourite pokies machines.
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This incident disrupted their entertainment and raised concerns about the reliability of the casinos’ technology. The Star’s reputation among international patrons, especially from New Zealand, has taken a hit, with many questioning the stability and security of the casino’s operations following the glitch.
Measures Taken by The Star Casinos
In response to the major technology issue that led to the shutdown of all pokies across their venues, Star Casinos management acted swiftly to identify and address the problem.
They immediately shut down the affected machines and initiated a thorough investigation to pinpoint the issue. The casino’s communication was transparent and prompt; they assured patrons that the situation was being handled with the utmost priority. Players should opt for real money online pokies while they wait for the matter to be resolved.
The management emphasised their commitment to restoring normal operations and ensuring a seamless experience for all customers going forward.
Future Precautions and Player Advice
The closure of The Star Casinos’ pokies and electronic games impacted many, including New Zealand players. Management is actively trying to resolve the issue and enhance security measures. Future precautions will include rigorous testing of system updates. Kiwi players should stay informed through official channels and plan their visits accordingly.
However, players are not completely cut off from reel-spinning entertainment. A large number of trusted and regulated online casinos welcoming NZ players are fully operational 24/7.
Read more online pokies and casino news from New Zealand and around the world now.
More About Josh Williams
With over 15 years of experience in the online casino world, Josh has been writing iGaming guides and tips for well over a decade. He’s always happy to share his incredible expertise and insights into the online gambling and mobile gaming industry, and prides himself on keeping readers informed and up to date with the latest developments. From finding the hottest bonuses and promotions to reviewing casino sites and games, Josh knows what makes the industry tick and keeps players coming back for more.
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